Aftersales concept
Optimal service and assistence:
HELPDESK 24/7 SPARE PARTS DELIVERY
- Technical support - Original, high quality parts
- Appointments and orders - Service packages
- Response time max. 2 hours - Service bulletin
SERVICE ACTIVITIES TRAINING PROGRAM
- Quick mobile service - Drivers training
- Service support 'around the corner' - Mechanics training
- Service repair shop for 'major maintenance' and revisions - Training by technical specialist
PARTS DELIVERY FINANCIAL SECURITY
- Original, high quality parts - Service packages
- Availability, same day shipment - Menu prices
- Spare parts packages and advice - Maintenance and contract management